1. Introduction
Welcome to The Gray Clinic. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thegrayclinic.ca.
By using our Site, you agree to the terms outlined in this Privacy Policy.
2. What Information We Collect
a. Personal Information
– Your name, email address, phone number, or other contact details when submitted through forms
– Information provided in appointment bookings or contact inquiries
– Personal health information (PHI) only if you explicitly submit it (e.g., through a medical form)
b. Non-Personal Information
– Browser type, IP address, operating system, and website usage data
– Information collected through cookies and analytics tools
3. How We Use Your Information
– Respond to inquiries or appointment requests
– Provide services and customer support
– Improve our website functionality and user experience
– Comply with applicable healthcare and privacy laws
We do not sell or rent your information to third parties.
4. How We Share Your Information
– Authorized clinic staff and healthcare professionals as needed to provide care
– Service providers who assist us in website operations (e.g., web hosting, analytics)
– Legal or regulatory bodies when required by law
All third-party service providers are required to maintain the confidentiality and security of your data.
5. Cookies and Analytics
Our website may use cookies and third-party analytics tools (e.g., Google Analytics) to help us understand website usage and improve services. You can disable cookies in your browser settings, though this may affect functionality.
6. Protecting Your Information
We follow industry-standard practices to protect your data, including:
– SSL encryption for secure communication
– Restricted access to sensitive information
– Secure data storage and regular system updates
However, no internet-based site can be 100% secure, so we cannot guarantee absolute security.
7. Your Rights and Choices
You have the right to:
– Access the personal information we hold about you
– Correct or update your information
– Withdraw your consent for us to use your information (subject to legal obligations)
– Request deletion of your personal information where applicable
To make any such requests, please contact us.
8. Links to Other Websites
Our Site may contain links to other websites. We are not responsible for the privacy practices of those sites. Please review their policies individually.
9. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from minors without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or how your information is handled, please contact:
The Gray Clinic
1053 Autumnwood Dr., Winnipeg, MB
Phone: 204-661-7070

Intellectual Property Notice

All content on this website, including but not limited to images, text, icons, and graphics, is the intellectual property of The Gray Clinic. These materials have been developed exclusively for our brand and are used to represent our services and identity. Unauthorized reproduction, copying, distribution, or use of any content from this site, in whole or in part, is strictly prohibited without prior written consent. We actively monitor for misuse and reserve the right to pursue legal action against any individual or organization that infringes upon our intellectual property rights.

Effective Date: 2025-07-21
Last Updated: 2025-07-21